Reputation management is the practice of tracking and improving how a franchise’s brand is perceived by customers, both online and offline. This includes monitoring online reviews, social media feedback, and customer satisfaction. Franchisors often provide reputation management tools and support to help franchisees address customer complaints and promote positive reviews. Effective reputation management helps protect the brand’s image, increase trust, and drive customer loyalty.
Reputation Management
This term
Reputation management involves monitoring and improving how a franchise brand is perceived by customers.
Joe Bailey
Lead Franchise Advisor & Owner
At Franchise Reports, the goal is simple: help you find better franchises.
