Key Performance Indicators (KPIs) are quantifiable metrics that franchisees and franchisors use to track business performance and progress toward goals. Common KPIs in franchising include sales revenue, customer retention, cost of goods sold (COGS), average ticket size, and employee turnover. Franchisors often provide dashboards or tools to help franchisees monitor these metrics. Tracking KPIs enables franchisees to identify areas for improvement, make informed decisions, and ensure the business is aligned with brand-wide standards and expectations.
Key Performance Indicators (KPIs)
This term
KPIs are measurable metrics used to evaluate the success of a franchise business.
Joe Bailey
Lead Franchise Advisor & Owner
At Franchise Reports, the goal is simple: help you find better franchises.
