Surface Experts On Call
Overview
Surface Experts is a specialized repair service franchise that focuses on fixing small surface damage in commercial and residential spaces. Rather than replacing entire surfaces, the company uses a patent-pending technique to seamlessly repair countertops, floors, cabinets, bathtubs, and other interior surfaces. Founded in 2008 and franchising since 2018, Surface Experts has grown rapidly, with a focus on B2B clients such as property managers, hotels, and apartment complexes.
Franchise owners operate a mobile, executive-model business that is 98% B2B and recession-resistant. The business provides same-day repairs, allowing customers to avoid costly replacements. With low overhead and an established network of national accounts, franchisees benefit from a strong demand for services, a fast launch process, and ongoing corporate support. Surface Experts offers a streamlined system that helps owners focus on sales, marketing, and managing a team, rather than performing the repairs themselves.
This franchise is ideal for business professionals with strong leadership, sales, and management skills. No technical experience is required, as training is provided. Owners should be comfortable networking with property managers and building long-term client relationships. The mobile business model allows for flexibility and scalability, making Surface Experts a great opportunity for those looking to enter the home services and repair industry with a unique and cost-effective solution.
Quick Facts
Financial Requirements
Disclosed Financials
At this time, this franchise does not have any financial performance information that can be publicly disclosed. However, we understand the importance of financial insights when evaluating a franchise opportunity. Please reach out to us, and we’ll be happy to provide additional details to help you make an informed decision.
Training & Support
New Surface Experts franchisees receive four days of intensive training at the corporate office in Washington. This training covers business operations, sales strategies, and customer relationship management. Additionally, the franchise provides specialized Lead Technician training, where technicians learn the proprietary five-step repair method and how to use the company’s tools and systems effectively.
Surface Experts offers continuous support to franchisees through dedicated staff and established national accounts that help generate business from day one. Franchisees receive operational guidance, marketing assistance, and technical support to ensure success. The corporate team provides ongoing training resources to help owners and technicians refine their skills, optimize their processes, and grow their businesses efficiently.
Differentiators
- Patent-Pending Repair Technique – Unlike resurfacing or full replacements, Surface Experts offers a unique, proprietary repair method that seamlessly restores damaged surfaces without the need for costly renovations.
- Fast & Cost-Effective Service – Most repairs are completed in under an hour, providing same-day results for a fraction of the cost of replacement, making it a preferred solution for businesses and property managers.
- 98% B2B Business Model – The franchise focuses on building relationships with commercial clients such as property managers, hotels, and apartment complexes, ensuring repeat business and consistent revenue.
- Low Overhead & Mobile Business – With no need for a storefront, Surface Experts operates as a mobile service, reducing startup and operational costs while allowing franchisees to serve customers efficiently.
- Strong National Account Partnerships – The corporate team fosters relationships with major property management companies and commercial clients, providing franchisees with immediate business opportunities.
Ideal Owner
The ideal Surface Experts franchise owner is a business-minded professional with strong leadership, sales, and management skills. No technical experience is required, as franchisees focus on networking, building client relationships, and managing operations rather than performing repairs. Ideal candidates have a background in business development, B2B sales, or customer service and are comfortable working with property managers, hotels, and apartment complexes. Owners should be proactive, organized, and driven to grow a scalable, mobile-based business in a high-demand industry.
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