Hounds Town
Overview
Hounds Town USA is a doggie daycare franchise offering interactive daycare, overnight boarding, grooming, and pet taxi services. Founded in 2001 and franchising since 2015, the brand has grown to over 60 locations, with more than 110 additional units in development. Built on the expertise of its founder, a former NYPD K-9 Unit Handler, Hounds Town prioritizes canine psychology, creating a natural, stress-free environment for dogs.
Franchisees benefit from a simple, cost-effective business model with lower startup costs than competitors. Facilities are designed with dogs’ needs in mind rather than human aesthetics, reducing build-out expenses and operational complexity. With a 15:1 dog-to-staff ratio, minimal staffing requirements, and a structured mid-day break for cleaning and staff transitions, the model ensures efficiency and profitability. Franchisees receive comprehensive support, including marketing, operational training, and business coaching.
Hounds Town USA is ideal for pet-loving entrepreneurs who want to operate a rewarding, community-focused business. Owners can take a hands-on role or follow a semi-absentee model, managing customer relationships and business operations while staff handles daily pet care. With a booming pet industry and a mission-driven approach, Hounds Town USA presents a compelling investment opportunity for those passionate about dogs and business ownership.
Quick Facts
Financial Requirements
Disclosed Financials
At this time, this franchise does not have any financial performance information that can be publicly disclosed. However, we understand the importance of financial insights when evaluating a franchise opportunity. Please reach out to us, and we’ll be happy to provide additional details to help you make an informed decision.
Training & Support
Hounds Town USA provides franchisees with extensive support, starting with a structured training program that includes 35 hours of in-person and virtual training, 48 hours of hands-on immersion at a corporate location, and 88 hours of onsite training post-launch. Training covers dog handling, pack behavior, operations, staff management, and customer service.
Ongoing support includes field visits, operational coaching, and a dedicated mentor (""Guide Dog"") for new franchisees. The franchise also offers a robust marketing program, including digital advertising, PR campaigns, and grand opening promotions. Additional support comes from national partnerships, local marketing guidance, and continuous business development assistance, ensuring franchisees have the tools to succeed and grow.
Differentiators
- Founded on Canine Psychology – Created by a former NYPD K-9 Unit Handler, the business model is designed around dogs' natural pack instincts for a stress-free environment.
- Lower Investment & Simple Operations – Uses cost-effective, dog-friendly materials, reducing build-out costs and making the business easy to operate with minimal staffing.
- No Breed or Age Restrictions – Unlike competitors, Hounds Town welcomes all dogs, including bully breeds, seniors, and those with special needs, expanding its customer base.
- Community-Focused & Charitable Mission – Hounds Town Charities partners with local rescues and shelters, offering discounted services to help dogs find forever homes.
- Strong Marketing & Brand Recognition – Franchisees benefit from an omnichannel marketing strategy, including digital advertising, PR, and local outreach, ensuring high customer engagement.
Ideal Owner
The ideal Hounds Town USA franchise owner is a pet-loving entrepreneur with strong leadership and business management skills. While prior experience in pet care is not required, successful owners are community-focused, outgoing, and passionate about providing exceptional customer service. They should be comfortable managing a team, overseeing daily operations, and engaging in local marketing efforts. This opportunity is well-suited for hands-on owner-operators or semi-absentee investors looking for a rewarding and scalable business in the booming pet care industry.
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