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Doody Calls

Industry
Pets
Number of Open Locations
115
Start-Up Costs
$64,025 – $83,450
Part-Time Ownership?
Yes
Item 19 Available?
Yes
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Overview

DoodyCalls delivers pet waste management services, offering residential pooper-scooper solutions and community-focused waste station maintenance to keep yards and public spaces clean and safe. Founded in 2000 by Jacob and Susan D’Aniello in Northern Virginia after Jacob heard a radio interview about the pet waste removal industry, the company began as a local operation. It transitioned to franchising in 2004, establishing headquarters in Charlottesville, Virginia, and has since expanded to 94 territories across 23 states, capitalizing on the consistent demand driven by 89 million dogs in the U.S.

Franchise owners with DoodyCalls manage a home-based business, overseeing 2-4 technicians who perform services like weekly yard cleanups, commercial area maintenance, and pet waste station installations. The model includes residential and commercial revenue streams, supported by a nationwide call center that handles customer inquiries and scheduling. The franchisor provides advanced business management software and training, enabling owners to operate either full-time as owner-operators or part-time in a semi-absentee capacity, depending on their preference.

This franchise suits individuals interested in a low-overhead, community-oriented business within the pet services sector. It appeals to both first-time entrepreneurs and seasoned business owners who value flexibility and customer interaction. With a minimum market size of 150,000 households per territory and no office space required, DoodyCalls offers an accessible entry point for those looking to manage a service-based operation with steady demand.

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Quick Facts

Franchising Since
2004
Number of Open Locations
115
HQ Location
Charlottesville, VA
Home Based
Yes
Financing Available
Yes

Financial Requirements

Liquidity Requirement
$20,000
Net Worth Requirement
$100,000
Franchise Fee
$49,000
Veteran Discount Available?
Yes
Start-Up Costs
$64,025 – $83,450

Disclosed Financials

Does this franchise disclose financial performance?
Yes
Financial Summary

At this time, this franchise does not have any financial performance information that can be publicly disclosed. However, we understand the importance of financial insights when evaluating a franchise opportunity. Please reach out to us, and we’ll be happy to provide additional details to help you make an informed decision.

Training & Support

Initial Training Provided
Yes
Ongoing Support
Yes
Additional Details

Initial training for DoodyCalls franchisees is designed to equip owners with the skills needed to launch and operate their business, though specific details like duration are not outlined in the document. Provided by Authority Brands, the franchisor, this training covers technician management, customer service, and use of the company’s advanced business management software. New owners also benefit from guidance on setting up their home-based operation, ensuring they can begin servicing clients efficiently.

Ongoing support includes access to a nationwide call center that fields leads and schedules services, reducing administrative burdens for franchisees. The franchisor supplies continuous assistance through its software system, which streamlines operations, and offers resources to maintain service quality across residential and commercial accounts. This support structure aims to help owners focus on managing their team and growing their customer base over time.

Differentiators

  • Home-Based Operation - Requires no office space, allowing owners to manage the business remotely with minimal overhead compared to brick-and-mortar models.
  • Dual Revenue Streams - Combines residential cleanups with commercial services like pet waste station maintenance, broadening the customer base.
  • Nationwide Call Center - Handles lead generation and scheduling, freeing owners to focus on service delivery and team management.
  • Advanced Software System - Provides tools to streamline operations, from booking to billing, enhancing efficiency for small teams.
  • Industry Experience - Leverages over two decades of expertise and national brand recognition within the pet waste management sector.

Ideal Owner

Allows Part-Time Owners?
Yes
Ideal Candidate Summary

DoodyCalls franchisees typically possess strong management and communication skills, enjoying team-building and customer engagement, whether they are new to entrepreneurship or experienced business owners. A background in customer service or small business operations is beneficial but not required. Daily tasks include coordinating 2-4 technicians, ensuring service quality, and maintaining client relationships, making this a good fit for those who value community involvement and operational oversight in a flexible, home-based setting.

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