1-800 Packouts
Overview
1-800-Packouts is a leading franchise in the property contents restoration industry, specializing in inventory management, packing, cleaning, and climate-controlled storage for homes and businesses affected by disasters like fires and floods. Since its founding in 2013, the company has built strong relationships with insurance carriers, adjusters, and contractors, making it a trusted partner in the restoration industry. Franchising since 2015, 1-800-Packouts is backed by Five Star Franchising, positioning it for rapid growth and expansion across North America.
Franchise owners benefit from a business model focused on insurance claim work, offering high-ticket jobs with strong profit margins. The franchise provides protected territories, national account referrals, and a streamlined operational system with minimal staffing requirements. Owners manage a team responsible for packing, cleaning, and storing contents while also building relationships with insurance adjusters and contractors. With access to third-party insurance administrators and a 24/7 national support system, franchisees have the tools needed to scale their business effectively.
This franchise is ideal for individuals with leadership, sales, and business management experience. While prior restoration or insurance industry knowledge is a plus, no specific background is required. Successful owners should be strong communicators, capable of networking with industry professionals, and have a passion for helping clients recover from disasters. Day-to-day responsibilities include overseeing operations, managing a small team, and fostering relationships with key referral sources.
Quick Facts
Financial Requirements
Disclosed Financials
At this time, this franchise does not have any financial performance information that can be publicly disclosed. However, we understand the importance of financial insights when evaluating a franchise opportunity. Please reach out to us, and we’ll be happy to provide additional details to help you make an informed decision.
Training & Support
New 1-800-Packouts franchise owners receive extensive hands-on training at the National Training Center near Atlanta, Georgia. This includes a deep dive into the restoration industry, specialized contents restoration techniques, hands-on equipment training, and real-world claim processing. Owners also participate in marketing and operational training, ensuring they are prepared to manage all aspects of the business. Additionally, franchisees receive access to an online training system for continued learning.
Franchisees benefit from continuous support, including written and video tutorials, online training for staff, and regional conferences for team building and corporate updates. A dedicated national call center assists with claim intake and job distribution, while the franchise's marketing team provides strategic guidance on business-to-business outreach. Regular coaching and collaboration sessions ensure that franchise owners remain competitive and up to date on industry best practices.
Differentiators
- Specialized Focus on Contents Restoration – Unlike general restoration companies, 1-800-Packouts is solely dedicated to contents restoration, making it the go-to expert in this high-demand niche.
- Insurance-Driven, High-Ticket Jobs – The business model is built around insurance claim work, offering franchisees consistent, high-value jobs with strong profit margins.
- Established Industry Relationships – With deep connections to insurance carriers, adjusters, and third-party administrators, franchisees benefit from direct job referrals and a steady stream of business.
- 24/7 National Call Center Support – A dedicated call center handles claim intake and job distribution, ensuring franchisees never miss an opportunity and can focus on operations.
- Protected Territories & Growth Potential – Franchisees receive large, exclusive territories with opportunities for multi-unit expansion, allowing for significant business growth.
Ideal Owner
The ideal 1-800-Packouts franchise owner is a strong leader with business, sales, or operations management experience. While prior restoration or insurance industry knowledge is beneficial, it is not required. Successful owners should be excellent communicators and relationship builders, as networking with insurance adjusters, contractors, and property managers is a key part of the business. A passion for helping clients recover from disasters, problem-solving skills, and the ability to manage a small team are essential. Owners should also be comfortable overseeing daily operations, including estimates, billing, and coordinating pack-out and storage services.
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