7 Mistakes New Franchise Owners Make (and How to Avoid Them)

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In This Article
New franchise owners often underestimate what it takes to succeed. This article outlines the most common mistakes and how to avoid them — so you can start strong, stay focused, and make the most of your investment.

Thinking about buying a franchise? Franchising can be one of the most rewarding paths to business ownership — but it’s not without challenges. While buying into a proven system can reduce risk, new franchise owners often make avoidable mistakes that can impact their success early on.

If you’re preparing to become a franchise owner, here are seven common mistakes to watch out for — and how to avoid them so you can build a stronger foundation and make the most of your investment.


1. Underestimating the Time Commitment

One of the biggest mistakes new franchisees make is assuming the business will run itself from day one. Even in semi-absentee models, early involvement is critical to getting things off the ground.

Avoid it by:
Understanding your role in the business before you invest. Talk to existing franchisees about their day-to-day involvement. Expect to be hands-on at first, especially during onboarding, hiring, and the launch phase.


2. Not Following the Franchise System

Franchisors spend years developing systems for marketing, operations, training, and customer experience. Ignoring or altering the playbook too soon can lead to inconsistency and stalled growth.

Avoid it by:
Sticking to the system — especially in your first year. Take full advantage of the training and support offered by the franchisor. Success often comes from execution, not reinvention.


3. Lack of Financial Cushion

Many first-time franchise owners focus on the initial investment but overlook the working capital needed to cover expenses after opening. It takes time to become profitable.

Avoid it by:
Budgeting for 3–6 months of operating expenses beyond your startup costs. Understand your break-even point, and have a clear picture of all fees: franchise fees, build-out costs, marketing, payroll, and ongoing royalties.


4. Hiring Too Quickly — or Not at All

Whether your business model is staff-heavy or not, the people you hire make a big difference. Poor hiring decisions or waiting too long to build a team can hurt your customer experience and stall operations.

Avoid it by:
Hiring proactively, not reactively. Look for team members who align with your values and customer service expectations. Ask your franchisor what positions are most critical at launch.


5. Weak Local Marketing Efforts

Even with a recognizable brand name, customers in your market need to know you exist. Some franchisees assume corporate handles everything — but local marketing is still your responsibility.

Avoid it by:
Creating a local marketing plan before you launch. Use community outreach, social media, digital ads, and brand-approved promotions. Ask other franchisees what worked well for them in similar markets.


6. Not Leveraging the Franchisee Network

You’re not doing this alone. New franchisees often forget that there’s a whole community of fellow owners who have already been where they are.

Avoid it by:
Actively connecting with other franchisees. Join training calls, peer groups, or franchisee forums. Ask questions, get advice, and learn from real-world experience.


7. Expecting Immediate Profit

Even the best franchises take time to scale. Unrealistic expectations about how fast you’ll start earning back your investment can lead to frustration — or worse, panic decisions.

Avoid it by:
Focusing on building a strong foundation in the first 6–12 months. Measure progress in systems, customer feedback, and team performance — not just immediate revenue.


Final Thoughts: Set Yourself Up for Success

Owning a franchise is a powerful way to become a business owner with built-in support and a proven model. But success depends on your preparation, mindset, and ability to execute.

By avoiding these seven common mistakes, you’ll be better positioned to thrive, not just survive, in your new business.

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Joe Bailey

Lead Franchise Advisor & Owner

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